Welcome to keen dental care  commited to quality NHS and private dental care

​Well Street, Biddulph, Stoke on Trent, Staffordshire. ST8 6HS
Tel: 01782 517 686
​
                               Covid-19 Updates
02/11/2020
* We are still open*
Following the announcement over the weekend of a second lockdown, we just wanted to make you all aware that we are still open for dental emergencies and children's check ups. If you have a treatment appointment booked, please still attend the appointment unless we have contacted you to say otherwise.

14/10/2020
*Covid 19 update*
We are still working through the long waiting lists of people awaiting treatment due to lockdown.
It is a very different working environment due to the pandemic and everything is taking a great deal more time.
We won’t be offering adult checkup appointments until January.
Thank you for bearing with us and for your continued support.
30/09/2020
We are not currently offering routine adult check up appointments as we are still working through the treatment back log from lockdown. 
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18/08/202
We have started to send out update emails to patients who have left their email addresses with us, please check your spam or junk files. If you wish to receive these updates please let us have your email address by contacting reception via telephone on
01782 517686 
or email
keendentalcare@gmail.com           or
keen.dentalcare2@nhs.net 

21/07/2020
The practice is gradually introducing more appointment availability.
We will contact patients whose appointments are going ahead.
If you have not been contacted please take it that your appointment has been postponed at the moment.
Please keep checking back here, our Facebook page or telephone for further updates.
We are still updating our procedures inline with current information/regulations as we receive it, this can mean things may change at short notice, the safety and welfare of our patients and staff is paramount.
We will ONLY ALLOW 2 PEOPLE in reception at any one time.
 Please only attend reception if you have A CONFIRMED APPOINTMENT. 
Reception is still taking telephone or email enquiries. 

02/07/2020
Good afternoon
We would like to provide an update on the current Covid-19 working arrangements.
The alert level is now 3 – A covid-19 epidemic is in general circulation.
The practice doors will remain locked, as they have been while we have been at levels 4 & 5.
Entry to the practice will be limited to patients with pre-booked emergency appointments.
ALL ROUTINE APPOINTMENTS HAVE NOW BEEN POSTPONED UNTIL FURTHER NOTICE.
Our clinicians are continuing to telephone triage our registered patients with dental emergencies, if an appointment is clinically necessary one will be booked for you. This service is available during normal working hours. Out of normal working hours or for none registered patients please contact 111.
Please feel free to contact our reception team with any questions you may have on 01782 517686.
We are working hard to keep you informed and as soon as we can, we will start to move towards offering more treatments and services. Please keep checking back for further information.
Please be patient with us as we put new protocols into place and refine them.
Again, we thank you for your understanding, kindness to our team members and your support during these difficult times.

08/06/2020
Good morning! We are beginning our phased re-opening today after 11 weeks of closure.
As the government alert level is still at 4, we will can only provide urgent treatments. We will be prioritising those in pain and those who’ve had problems during lockdown.
We are available during normal working hours for help and advice.
Thank you again for your support and patience.
29/05/2020
An update from keen dental care...
We welcome the news last night that we can begin a carefully planned reopening from June 8th. We will be prioritising those patients who have had severe pain during the lockdown period or those who currently have severe problems.
Our reception will be open as normal for telephone enquires, please do not attend the practice in person. We will only be able to see people with an appointment once they have been screened. We will not be able to book any routine appointments for the foreseeable future but will keep you informed of any changes.
We very much appreciate your patience and understanding both during the lockdown period and that of the return to work. Our priority is to help those in severe pain whilst maintaining the safety of our team. We have operated a phone triage for patients during the lockdown period and will continue to do so, to give advice and to take the pressure off the reopening period.
It will take a while but we are committed to helping our patients in a safe environment.

07/04/20
Due to the Covid 19 pandemic the practice is closed however, the phones are maned everyday. We are here for you and happy to answer any queries. Many thanks for your ongoing support.
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26/03/2020
The practice is following advice from NHS England and cancelling all appointments for the next 3 weeks.
We will be operating telephone triage for advice only during normal opening hours.
All appointments will be cancelled.
Please do not attend the practice.
Our reception team will be contacting all affected patients.
​ Thank you for your understanding and support during this unprecedented time.
This information is also available on our telephone answer system.

23/03/2020
Due to updated information we have received  from the Local Dental Committee.
We are sorry but we will ONLY be seeing registered patients for dental emergency appointments who have been screened and then pre-booked by a member of our team. All other appointments will be cancelled.
Please do not attend the practice with out a pre- booked appointment.
Our reception team will be contacting all affected patients.
Thank you for your understanding and support during this unprecedented time. 

19/03/2020
Currently, we remain open as normal and we are seeing patients for  routine examinations and dental emergencies, as long as you are fit and well, have not been advised to self-isolate or been in contact with anybody suffering from or suspected case of Covid-19.
Our Reception team are currently receiving a high call volume and will do their best to answer your call, you are welcome to leave them a message to be called back or send an email. 

18/03/2020
We would like to inform our patients the we remain open as usual. 
​We employ the highest levels of cleanliness (cross-infection control) within the practice. We would ask that any one returning from an affected area follows NHS guidance and self isolates.
Also, regardless of travel, if you have a new continuous cough or a high temperature (over 37.8 degrees) you will need to self isolate for 7 days.
We have hand sanitizer available for patients use and have a patient washroom for hand washing on arrival.
​As these guidelines can change on a daily basis,  please follow the link for the latest information from NHS 111.
https://www.nhs.uk/conditions/coronavirus-covid-19/

Surgery hours
Monday - Thursday  *9am - 5.30pm
Friday *9am- 4.30pm
*Reception opens at 08.50 
If you have an urgent dental problem and are currently registered with this practice we ask that you call at 08.50am to book one of our daily emergency slots.

Our Philosophy

"To provide the highest quality dental care. The team will always treat others as they would wish to be treated themselves. We will promote good oral and general health using current evidence. First class care will be provided using state of the art equipment by our highly trained team”

Voted in the "Top 1000 Dental Surgeries 2012" by our patients.

From Reviews On WhatClinic.com

keen dental care provides high quality NHS and private dental care. We provide the full range of cosmetic treatments from tooth whitening to crown and bridgework.

Last updated  10/2019